Healthcare

Buildings that never stop, and cannot be allowed to go cold.

Healthcare and Care Settings

Nursing homes, care facilities, clinics and primary care centres.

Healthcare buildings run continuously, maintain tight temperature and ventilation requirements, and cannot stop operating while somebody works on them. That combination makes them expensive to run and demanding to upgrade.

ENCON works across healthcare and care settings — nursing homes, care facilities, clinics, primary care centres and medical practices. The work covers fabric upgrades, heating and hot water, ventilation, controls, lighting and solar PV.

Hot water is usually the headline. Care settings use enormous volumes at controlled temperatures, with legionella management requirements that put a floor under how the system can be operated. Getting hot water generation and storage right is often where the biggest savings sit.

Requirements That Shape Every Decision

The design starts from the operational requirements, not from an energy model.

Healthcare buildings bring requirements that shape every decision:

  • Continuous occupancy — 24/7 heating and hot water, with no overnight setback in resident areas
  • Comfort standards that are clinical rather than discretionary — elderly and unwell residents need higher, steadier temperatures
  • Ventilation and infection control requirements that constrain what can be changed and how
  • Legionella management, which sets minimum storage and distribution temperatures regardless of efficiency ambitions
  • Resilience — heating and hot water failure in a care setting is a safeguarding issue, not an inconvenience
  • Noise and disruption limits, particularly around dementia care where routine disruption has real consequences

None of this makes upgrading impossible. It means the design has to start from the operational requirements rather than from an energy model.

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Sectors

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Working in a Building That Cannot Stop

We plan healthcare projects around the building’s operation, not our convenience. That means working in small sections, maintaining heating and hot water continuity throughout, agreeing noise windows, and coordinating with clinical and care staff on access to occupied areas.

Temporary provision is planned in from the outset where a system has to come offline. No care setting should be without heating or hot water because a contractor didn’t think ahead.

Where the savings are

Hot water generation and storage, heating controls and zoning, fabric upgrades to reduce a continuous heating load, and solar PV to offset a daytime demand that never really drops. Heat pumps are increasingly viable in care settings, though hot water temperature requirements need designing for carefully.

Documentation

Healthcare clients need commissioning records, compliance documentation and O&M information that will stand up to inspection. That’s part of handover, not an optional extra.

Modern glass-fronted office building

Frequently Asked Questions

Can you work in an occupied care home?

Yes. It’s the normal case. Works are sectioned, heating and hot water continuity is maintained, and access is coordinated with care staff.

Will a heat pump meet our hot water requirements?

It can, but legionella temperature requirements need designing for explicitly — usually with a hybrid or supplementary arrangement. We’ll model it for your building.

What’s the biggest saving available?

Usually hot water generation and storage, followed by heating controls. Fabric matters more in continuously heated buildings than in intermittently used ones.

Do you provide compliance documentation?

Yes — commissioning records, certification and O&M documentation as standard at handover.

Can works be done without noise disruption?

Noisy operations are scheduled into agreed windows. We plan this with you rather than around you.

Upgrading an occupied care setting?

Call 051 850722. Heating and hot water continuity is planned in from the start, not hoped for.

Why ENCON

Nobody goes without heating because we did not plan.